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FAQ

Shipping Information

We offer free standard shipping for orders of $50 or more. $50 minimum purchase is calculated after all discounts and coupons are applied.
Orders take 1 business day to process before shipping. Therefore, if you opt for Next Day or 2nd Day shipping, it will take 1 day longer than the shipping method: 2 Days total for Next Day Air and 3 Days total for 2nd Day Air.
We do! Please enter “APO” or “FPO” in the city field and then choose either AP/AA/AE from the state drop down on our checkout page.
If your country is not on this list, please DO NOT place an order. Contact customer support to place your order directly.
Please wait 1 business day to receive your tracking number. If you have not yet received it via email (check your spam box) please contact us for the tracking number. Keep in mind that the UPS or USPS tracking number may take up to 1 business day to yield any useful info. All “Budget” tracking number will most likely NOT update until delivery, if at all. If it has been over 2 weeks since you received tracking number for your US order, or over 5 weeks for your international order please contact customer support.
If your order was delayed due to HipHopTeez or the courier, we will issue a refund for the shipping fees. If your order is late due to reasons other than the fault of the courier, or HipHopTeez (factors that disrupts the air and ground transportation systems, weather conditions, natural disasters, or an act of God) we will not issue a refund. All shipping times on our FAQ are “estimates” and do not qualify for a refund if they are not delivered on within the time frame on our FAQ.

United States Orders

Orders take 1 business day to process along with delivery estimate time. Estimates include business days only.

Method 1 Shirt Delivery Estimate Tracking Info
USPS Budget (6-14 Days) $6.99 4-8 Days Yes
USPS Budget (4-8 Business Days) $6.99 4-8 Days Yes
USPS Budget (7-14 Business Days) $6.99 4-8 Days Yes
USPS Exp (3-5 Business Days) $7.99 2-5 Days Yes
UPS (3 Business Days) $11.99 3 Days Yes
UPS (2 Business Days) $14.99 2 Days Yes

Canada Orders

Orders take 1 business day to process along with delivery estimate time. Estimates include business days only.

Method 1 Shirt Delivery Estimate Tracking Info
DHL Budget (7-14 Days) No Track $8.99 No
Local Post (Tracking 3-8 Day) $13.99 No

International Orders

Orders take 1 business day to process along with delivery estimate time. Estimates include business days only.

Method 1 Shirt Delivery Estimate Tracking Info
DHL Budget (7-14) No Tracking $9.99 No
Local Post (6-9 Days) Tracking $14.99 No

Ordering

You can call at 1-714-587-5600. We can make changes within 15 minutes of placing an order. After that, we offer returns and exchanges if you made a mistake.
You can click here Order Tracking to check the status of your order. You will need the order #, email address used to order and the billing postal code in order to access your information. If you somehow lost any of this information, please feel free to contact us (714) 587-5600
If for any reason you are unsatisfied with your order, you may return any unwashed and unworn item for a full refund less shipping charges within 60 days of purchase. No products listed under “Clearance” can be sent in for a refund or exchange. If you want to set up an exchange or return on a garment, please go to the returns page.
Occasionally, we adjust the pricing on our items. Unfortunately, we do not offer a price guarantee, so we can’t provide a partial refund for an item that goes on sale after you purchased it. To be notified of when items go on sale, you can subscribe to our e-mail newsletter or follow us on Facebook.
International orders may be subject to customs duties/fees. Unfortunately this is a necessary evil of ordering from overseas. Check with your local laws regarding any taxes or fees you may have to pay once these arrive. Please do not ask us to ship your package as a gift. We can’t do that!
We accept Visa, MasterCard, Discover, American Express via Stripe, PayPal, and HipHopTeez Gift Cards. Unfortunately we can not accept checks, cash or money orders at this time. HipHopTeez takes your safety seriously, our site is encrypted with 128-bit security so your personal information is safe.
Since your order goes into production the moment it is placed, we do charge your card the moment you confirm your order at checkout. You will receive a confirmation email when your order is submitted. If your card is not authorized, payment will not be taken, and we’ll email to let you know why your bank or card issuer wouldn’t authorize the amount. Please bear in mind that even if a payment fails to be authorized, some card issuers may still reserve the money temporarily. For Custom T-shirt purchase, the entire payment amount is charged at time of purchase.
We are sorry but we can not apply a coupon to an already existing order, please save it for next time!
For your protection we may ask for a copy of your ID to verify the authenticity of your order. Once you have verified your order, you will not be asked again.
Absolutely! If you are unsure about a size, or just can’t seem to decide on the perfect HipHopTeez, you can purchase a gift card! Gift cards never expire and can be combined with one current discount coupon if you have one. You may not purchase a gift card with a coupon code, they must be purchased at full price. You may purchase gift cards here in the following increments: $25.00, $50.00, $75.00 and $100.00.
HipHopTeez has to charge sales tax in California as we have a physical location in this state. We wish there was a way around this, but unfortunately there is not.
Please add support@hiphopteez.com to your contacts or check your spam box as we always answer all HipHopTeez.com related questions within 24 hours (except weekends and holidays).

Pic of the Day/Photo Contest

Which ever ones you want!!! The first week of each month HipHopTeez will shoot you an exclusive HipHopTeez Newsletter email including a LINK and PROMO CODE. Click the link, choose your shirt, punch in the code at checkout, and then sit back and wait for your arrival of free cotton apparel to land in your mailbox.
Nope! Each redemption code covers the cost of one shirt along with standard shipping. You will only be charged shipping if you select a different shipping method from our drop-down list. Additionally, you can add other items to your cart along with your shirt of the month and shipping will still be free.
Immediately!!!! Well not immediately, but within a few minutes of joining the HipHopTeez family you’ll receive a welcome email that will include your first redemption code. Be sure to add hiphopteez@hiphopteez.com to your address book to ensure your welcome message does not get mistaken for spam.
Click Lost Password to return to the Lost Password page where you can enter your current email address to receive instructions on how to link your account to a different email address. Not working for you? Contact us at support@hiphopteez.com.
The Pic of the Day and Photo Contest are Free. You may cancel your HipHopTeez account and receive a full refund only: If you contact Customer Service and cancel your Membership within twenty (20) days of our shipment of your 1st HipHopTeez® shirt and return it to us in new/unworn condition with postage/shipping costs prepaid by you. Upon receipt we will issue a full refund of your account/Plan fee. You can cancel any time, but the full price of each HipHopTeez® shirt delivered to you plus shipping and handling will be subtracted from the total Subscription Plan fee you paid and the remainder refunded to you as a credit via a HipHopTeez® Gift Card.
We do not automatically renew your subscription. Near the time of the final shipment we may include a renewal offer, but it is completely up to you if you wish to renew.

Our Company

You can sign up for the HipHopTeez newsletter all the way at the bottom of this page under “Subscribe Here”.
Currently we do not have any physical stores. If you have any questions regarding the sizes or anything else, please feel free to ask. Please remember that HipHopTeez does allow free returns and exchanges on all of our garments, so if it is not 100% perfect you are not stuck with it.
Thank you so much for thinking of HipHopTeez, we are honored! Unfortunately we do not print custom orders. We are really happy you thought of us and wish you the best of luck with getting your teez made.

Wholesale and Bulk Orders

Yes, HipHopTeez accepts Wholesale Orders of 24 pieces or more across any combination of styles, sizes, & genders. Please submit a wholesale application at wholesale@hiphopteez.com to receive information on pricing, ordering, and fulfillment.
Thanks for asking; we would like to just push the HipHopTeez Brand and therefore, we can care less about all that, we got you covered.

Why shop at HipHopTeez?

Shopping at HipHopTeez is risk-free. HipHopTeez guarantees your satisfaction by offering the benefits on every purchase, High Quality 100% Cotton T-Shirts and Hoodies Products that are manufactured and printed in the USA
All HipHopTeez t-shirts and hoodies are screen printed with plastisol ink and discharge printing, which gives the shirts a soft, worn in feel. Many of our competitors use print-on-demand to produce their shirts, which gives them lower production costs and gives you an inferior product that may fade or peel after washing. Our Teez are derived in-house by the HipHopTeez Print Team and the HipHopTeez art department. We pioneered internet based HipHop t-shirts in 2009, do not be fooled by imitators!
HipHopTeez is a Positive SSL Secured Website “Customer Certified” merchant and our site is encrypted with 128-bit security so your personal information is safe. While our products may be great, we take Customer Service very seriously and treat it as our number one priority. If there is anything we can do to make your experience better, please contact HipHopTeez Customer Service by phone or email.

Contact Us

Contact us from anywhere in the world contact@hiphopteez.com, call us from within the United States: 1-(714)-587-5600 – or Email us contact@hiphopteez.com or fill out our contact form. ©HipHopTeez.com

All rights reserved. 2009-2017. Various aspects of this website are covered by US patent No. pending patent applications.

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